I’m not much of a shopper, I think I’ve established this many times before. I would obviously go on a shopping rampage if I ever have the money but I don’t have the money hahah especially now that I’m saving up for a trip in May. I don’t remember the last time I’ve properly shopped on an online site before but when I had to find the perfect ensemble for my faculty dinner a few weeks ago, I ended up going on Zalora to find the perfect shoes. I spent nearly a week, going to every mall in the city, trying to find the shoes I had in mind. I wanted something nude, strappy and timeless, AND affordable.


When it came in a few days later, it ended up being one size too big for my feet. There wasn’t time for me to exchange them for another size because when I received them, I had only two days until the dinner. I ended up wearing something else but I still, really like the shoes that I got. It was everything that I wanted; nude, strappy, timeless and affordable.


Last week, I finally applied for a Return/Exchange on the site, dropped the package off at Poslaju (for free) and 4 working days later, I got my shoes back in a size smaller and perfect for my feet! The process was super easy and quick, nothing went wrong! I am really impressed so I want to tell you all about it.

I won’t be afraid of shopping online anymore, that’s for sure. I will make sure I make my purchases weeks prior of any event so I can exchange them in time for the event from now on. The only downside to Zalora’s Return Policy is they will refund you in the form of store credit. It’s obviously more profitable to do so because you’ll be forced to buy something off of their site but meh, I think I should be given a choice.

Talk again soon,
Hani Lutfi

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